Returns & Exchanges

At Nikura, we want you to be completely satisfied with your beauty and wellness purchases. If you are not entirely happy with your order, you can return your items within 30 days of receipt for a full refund or exchange.

1

Initiate Your Return

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare Your Package

Carefully pack your items in their original, unopened packaging to ensure they remain secure and undamaged during transit.

3

Ship to Nikura

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing