Frequently Asked Questions

Everything you need to know about our natural beauty essentials.

Are Nikura products 100% natural and cruelty-free?

Yes, we pride ourselves on sourcing high-quality, natural ingredients. All our products are 100% cruelty-free and we never test on animals.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.

What is your return policy?

We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on products that have been opened.

Do you offer international shipping?

Currently, we ship to selected countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How should I store my essential oils and beauty products?

To maintain potency and freshness, store your products in a cool, dark place away from direct sunlight and ensure the lids are tightly sealed.